Collecting personal information
Kirlands privacy policy incorporates the collection, use and disclosure of personal information that we gather whenever you visit this website, contact our office or instruct our services.

By using this website you agree that information regarding how you navigate and search the data we present can be collected for the purpose of developing and improving our website for future visitors. By submitting your personal information to us, you consent to its use, as set out in this policy.

Any changes to our privacy policy will be displayed on this page.

What information we collect
When you register with this website or our office we will request your personal information which includes your name, address, email address and telephone number.

When we disclose your information
In order to undertake references and/or repairs your personal information may be passed to our approved agencies or contractors. You may be contacted by email, telephone or post by our approved agencies or contractors. Your personal information will not be passed to any third party or organisation outside of Kirlands and our approved agencies or contractors.

How we protect your information
Kirlands are registered with the Information Commissioners Office (ICO) and adhere to the Data Protection Act 2018.

Your personal information may be stored for up to 10 years and we take all reasonable care to ensure it’s kept secure. This website is SSL compliant and our computers are password protected. Our office doors and filing cabinets are locked and we control access to sensitive areas. Documents containing personal information is always securely destroyed.

Cookies
Cookies are very small text files that are stored on your computer when you visit this website. Cookies are used in order to provide information to us so that this website works more efficiently. We also use cookies to help identify your computer so that we can tailor your experience of this website.

Cookies stored on your computer can be disabled, however this may stop our website from performing properly when you visit. Please see www.allaboutcookies.org for more information, including how to find cookies stored on your computer and how to manage and delete them.

Amending or removing your personal information
If at any time you wish your personal data to be amended or removed from our records please contact us or write to:

The Studio
Plawsfield Road
Beckenham, Kent
BR3 1FE